The 2017 Food Safety & Quality Operations Survey was conducted by SafetyChain Software and The Acheson Group to assess the top challenges faced by food safety and quality teams, and gain insight into the tactics being used to overcome these challenges. This report highlights key findings from the survey, which included responses from roughly 400 participants from primarily large companies in the US and Canada involved in the production, manufacture, and movement of human food. Survey questions probed FDA Food Safety Modernization Act (FSMA) preparedness and management of Global Food Safety Initiative (GFSI) programs as well as each respondent’s confidence in supplier compliance, audit preparedness, and overall performance of day-to-day operations at their company.
The survey responses provided good barometer readings of where FSQA operations are today, key challenges being faced, and key areas where companies are either doing well or where performance can be improved. As industry complexities continue to grow and evolve, these complexities directly impact food safety and quality operations and also impact the confidence food safety and quality teams have in managing day-to-day operational performance. Food safety and quality operations is a vital component of a company’s financial health and success. Being successful in this endeavor requires continuous improvement in all areas of the operations as well as the ongoing education and support of key stakeholders – internally and externally.
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